Privacy Notice

1. Who We Are

Graham is a co-parenting coordination service that helps separated and divorced parents manage shared responsibilities for their children.

2. What Information We Collect

Information You Provide

• Account Information: Phone number, name, timezone
• Children's Information: Names, dates of birth (for scheduling)
• Custody Schedules: Patterns, dates, arrangements
• Financial Information: Expenses, support payments
• Communications: Messages to Graham, voice notes

Information Collected Automatically

• Usage data (features accessed, timestamps)
• Device information (browser, operating system)
• Technical logs (for security and debugging)

3. How We Use Your Information

4. Children's Data

We recognise that children's data requires enhanced protection. We comply with the UK Age Appropriate Design Code (Children's Code).

• We only collect children's names and dates of birth
• We do not collect photos, location, or behavioural data from children
• We do not profile children or use their data for AI training
• Children's data is only shared between verified co-parents

5. Who We Share Your Data With

Your Co-Parent

When you join a couple, your co-parent can see shared data including:

• Custody schedules
• Expenses you submit
• Children's information

Your co-parent cannot see your private messages to Graham.

Service Providers

We use trusted third-party services:

• Supabase (EU) - Database hosting
• Anthropic (USA) - AI message processing
• OpenAI (USA) - Voice transcription
• Meta/WhatsApp (USA) - Messaging platform

6. International Data Transfers

Some service providers are based outside the UK. We ensure appropriate safeguards through Standard Contractual Clauses (SCCs) and Data Processing Agreements.

7. How Long We Keep Your Data

8. Your Rights

Under UK GDPR, you have the right to:

• Access: Request a copy of your data
• Rectification: Correct inaccurate data
• Erasure: Request deletion of your data
• Restriction: Limit how we process your data
• Portability: Receive your data in machine-readable format
• Object: Object to certain processing

To exercise any of these rights, contact privacy@grahamapp.co.uk or message Graham on WhatsApp.

9. AI and Automated Processing

Graham uses AI to process your messages and provide coordination assistance.

• AI parses your messages to understand intent
• AI generates helpful responses and suggestions
• AI does not make decisions with legal effects
• You can request human review of any AI decision

10. Cookies

Our website uses cookies. For details, see our Cookie Policy.

11. Contact and Complaints

12. Changes to This Notice

We may update this privacy notice. Significant changes will be communicated via in-app notification or WhatsApp message.